This Privacy Statement applies to the use and processing of Personal Information collected and used by CSquared. By using the CSquared website and/or mobile applications or otherwise providing your Personal Information to CSquared, you agree to the collection, use and sharing of your information in accordance with this Privacy Statement. Please read this Privacy Statement carefully and contact us if you have any questions. Personal Information is information, or any combination of separate pieces of information, that could be used to identify you.
Information CSquared collects
We may collect information about you from a variety of sources. This includes information we collect directly from you; information we collect when you visit our sites, view our online content or use our mobile applications or other services; and information we collect about you from other sources. Information we collect directly from you We collect information directly from you when you choose to participate in our offers and programs, create an account on our websites or in our mobile applications, call or email us, or otherwise provide information directly to us. The following are examples of information we may collect directly from you:
Username and password
Telephone and/or fax number
Date of birth
Payment information (such as a credit card) and bank account details
Future communication preferences
Telephone number and recordings when you call our customer service line
Information we collect when you visit our sites, view our online ads or promotions, or other services
Information about your device browser and operating system
Web pages you view
Links you click
CSquared emails you open
How CSquared uses this information
We use the information we collect to provide you products, offers and services, to deliver to you advertisements, offers or other content tailored to your interests, and to conduct other CSquared business operations. The following are examples of how we may use the information we collect:
Answer your questions or respond to your requests
Develop new products and services
Enrol you in contests, programs, or offers that you request
Create and manage your account
Process payment for purchases or other services
Protect against or identify possible fraudulent transactions
Send you email and/or postal messages with information about CSquared and other content we think may be of interest to you
Telephone you about CSquared and other content we think may be of interest to you
Develop and provide Marketing tailored to your interests, including interest-based marketing
Personalise your experience on our websites by presenting products and information tailored to you
Allow you to participate in social sharing on our websites
Analyse the use of, and develop, our products, services and marketing. Enforce our terms and conditions and otherwise manage our business
CSquared will only process your information in pursuance of our legitimate interest if we receive any requests related to, for example, a product or service, a call-back, or specific marketing materials; we will use your Personal Information to fulfil your request. Where we need to manage your account and protect you against or identify possible fraudulent transactions, we will do so in accordance with our legal obligation placed on us under law. We will seek consent from you if we need to process your data solely identified purposes. To ensure meaningful consent is obtained from you, CSquared will provide you with reasonable notice ensuring that your consent is provided on an informed basis.
The success of our business depends on your trust, and we do not sell your Personal Information to marketers outside of CSquared. We share your Personal Information within CSquared and as described in this Statement. We do not share Personal Information with marketers outside of CSquared unless you consent to such sharing, or as described within this Statement.
Co-promotions with carefully selected business partners
We from time to time may collect personal and other information for a co-promotion or joint program with a business partner and share your information with that business partner. For these programs we will make clear at the point of collection that the information will be shared with CSquared and the participating business partner and ask for your consent as required by applicable laws.
Third-party service providers
We engage third-party service providers to perform a variety of business operations on our behalf. In so doing, we may share your Personal Information with them. We provide our service providers with only the Personal Information they need in order to perform the services we request, and we contractually require that they protect this information appropriately and not use it for any other purpose.
For example, we may rely on a 3rd party service provider to:
Fulfil your service requests and answer your questions.
Host our sites and deliver our email or other communications.
Contact contest winners, manage payments or take other actions on our behalf.
Analyse our data, sometimes combined with data from other sources, to send you communications.
Conduct research and analyse data to improve our products, services and sites.
Perform other services that we request.
Where permitted by law, we combine Personal Information about you that CSquared has collected with Personal Information about you that a business partner has collected so we can jointly send tailored promotional communications to you. In such instances, our business partner will not be permitted to use CSquared data or the combined data for its own, independent marketing purposes. Our service provider will only be allowed to use the combined set of information to send you joint communications that we hope will be of interest to you. If you prefer not to receive these joint communications, you can always opt out by following the instructions provided in any such communication or through this Privacy Statement as indicated above.
Please click here for how to obtain a list of CSquared third party service providers.
We may transfer or otherwise process your Personal Information:
As part of the sale of a CSquared brand to another company.
When we have received your instruction to pass the sale of your property to another agent
To protect, defend or exercise the rights and property of CSquared (including enforcing our Terms and Conditions).
When required by law and/or government authorities.
Personal Information Retention Period
We will retain Personal Information for the period necessary to fulfil the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law.
Aggregated and non-Personal Information.
We share aggregated and/or anonymous information that does not identify you for CSquared business purposes. For example, we may disclose the number of visitors to CSquared sites or services. We may also share aggregated and/or anonymous information with our business partners for their own business purposes.
Cookies and other technologies
CSquared and our third-party service providers use a variety of technologies to assess how our sites or mobile applications are used, to personalize your experience and to deliver you marketing, including online content, tailored to your interests. Some technologies we may use include the following:
A cookie is a small file placed on your device when you visit a site that can be understood by the site that issued the cookie. We use the information collected by cookies to remember who you are to log you in and your preferences, to provide you advertisements, offers or other content tailored to your interests and to assess how our sites are used. You can accept or decline cookies through your browser settings. To learn more, please look at the cookie settings available in your specific web browser(s). Please note, however, that without cookies you may not be able to use all of the features of our Sites or other websites and online services.
We may use third-party web analytics services on our Sites, such as those of Google Analytics. These service providers help us analyse how visitors use the Sites. The information obtained for this purpose (including your IP address and other information collected by automated means) will be disclosed to or collected directly by these service providers.
The providers of third-party plug-ins and widgets on our Sites, such as embedded videos and social media sharing tools, may use automated means to collect information regarding your use of the Sites and your interactions with the plug-ins and widgets. We may also receive information you have made available to those third party services, including the geographic location of your mobile device and other information about you (such as name, email address, gender, locale, time zone, languages, social media profile URL, personal website URL, biographical information, birthday, photo, list of devices, education history, work history, hometown, interests, current city, political views, favourite athlete and teams, relationship status and information, religion, name of significant other, and certain security settings information) and your contacts on those services. This information is subject to the privacy policies or notices of the third party providers of the plug-ins and widgets.
You may receive interest-based marketing, offers or other content as you interact with websites or mobile applications. Interest-based Marketing is online Marketing from CSquared brands and/or from our carefully selected business partners that is tailored to your interests and sent to your device using a cookie or other identifier assigned to your device. These cookies or other identifiers are placed in general interest categories that we infer from information such as:
The web pages you view and links you click on CSquared websites and other websites you visit.
Mobile applications you use.
The CSquared brand emails you view and links you click in the email.
Offline and online purchase data.
We have designed our interest-based marketing systems to deliver such ads to you based only on data that does not personally identify you.
We respect your privacy
You can limit your receipt of interest-based marketing on CSquared websites or in our mobile applications by different means.
Your choices regarding receipt of interest-based Marketing in mobile applications
Some newer mobile device operating systems allow you to limit the use of information to deliver interest-based marketing in mobile applications. You can check the settings on your device for such options in your devices’ operating system.
Links to Third Party Sites and Social Media
CSquared sites may include links to third-party sites. CSquared does not control these third-party sites, and we encourage you to read the Privacy Statement of every site you visit.
Social Networks and Third-Party Plug-ins
Our websites may include plugins from social networks or other third parties. An example of a plugin is the Facebook “Like” button. Where legally permitted, these plugins may communicate with and send information to the party that provided the plugin, even if you do not click on the plugin. This information may include your IP address, information about your browser and device, and the address of the web page you are visiting on our site. Loading, using or clicking the plugins may also place, read and transmit cookies. These cookies may contain a unique identifier the social network or third-party assigns to you. The loading, functionality and your use of the plugins are governed by the Privacy Statement and terms of the party that provided the plugin.
User Generated Content
Please remember that any information you submit or post as user-generated content to Social Media sites become public information. You should exercise caution when deciding to disclose your personal, financial or other information in such submissions or posts. CSquared cannot prevent others from using such information in a manner that may violate this Privacy Statement, the law, or your personal privacy and safety. CSquared is not responsible for the results of such postings.
CSquared is committed to keeping Personal Information secure. We have implemented technical, administrative and physical procedures designed to protect Personal Information from loss, misuse or alteration. We limit access to Personal Information to those who have a business need. We keep Personal Information only for so long as deemed reasonably necessary.
We may transfer the Personal Information we collect about you to recipients in countries other than the country in which the information originally was collected. Those countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to recipients in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred Personal Information in accordance with this Privacy Statement. We have implemented a General Data Transfer Agreement (GDTA) procedures and controls to help ensure that Personal Information is protected no matter what country it is stored in or transferred to.
Our Sites are not directed to children under the age of thirteen and we do not knowingly collect Personal Information from children under the age of thirteen on our Sites.
Links to other websites and apps
Our Sites may provide links to other websites and apps for your convenience and information. These websites and apps may operate independently from us. Linked sites and apps may have their own privacy notices or policies, which we strongly suggest you review. To the extent any linked websites or apps are not owned or controlled by us, we are not responsible for their content, any use of the websites or apps, or the privacy practices of the websites or apps.